Frequently Asked Questions

Everything you need to know about your luxury fragrance journey.

Are Swiss Arabian perfumes authentic and long-lasting?

Yes, all our perfumes are 100% authentic, crafted with high-quality ingredients and concentrated oils to ensure a long-lasting scent profile that evolves beautifully on the skin.

Do you offer international shipping?

We provide worldwide shipping. Delivery times vary by location, typically ranging from 3 to 7 business days for international orders via our premium courier partners.

What is your return policy for fragrance products?

Due to the nature of beauty products, we accept returns only on unopened and sealed items within 14 days of delivery. Please ensure the original cellophane wrap remains intact.

How can I track my order?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. In specific regions, we also offer local payment solutions and Cash on Delivery.

What is the difference between Perfume Oil (Attar) and Eau de Parfum?

Our concentrated perfume oils (Attars) are alcohol-free and applied directly to pulse points for an intimate scent, while Eau de Parfum sprays contain alcohol for better projection and sillage.